Technical Assistance
Technical Assistance & Implementation Support
TAP’s experience extends beyond direct service. Drawing on HUD-funded Choice Neighborhoods implementation in Birmingham and Baton Rouge, as well as years of resident engagement, case management, education, workforce development, performance management, and community programming, TAP helps housing and community organizations strengthen both the strategy and the operating systems behind resident success.
- Resident-services program design
- Case-management systems and workflows
- Resident engagement strategies
- Performance management and scorecards
- Program implementation support
- Partnership and referral-network development
- Staff training and onboarding
- Operational reviews and continuous improvement
- Choice Neighborhoods People strategy implementation support
- HUD-aligned resident-services planning and operational support
- Data, reporting, documentation, and performance-management systems
- Program start-up, transition, and sustainability planning
- Developer and housing-authority resident-services strategy
Certified
TAP Is CORES Certified
CORES stands for Certified Organization for Resident Engagement & Services, a national certification administered by Stewards of Affordable Housing for the Future (SAHF). It recognizes affordable housing organizations with a strong commitment, capacity, and competency in resident services coordination.
Certification looks at how an organization coordinates services, staffs and funds the work, uses data and technology, builds community partnerships, and engages residents. For housing and funding partners, it is an outside validation that TAP’s resident services meet a high national standard.
Technical Assistance Inquiry
Tell us about your organization and what you are working on. This form is separate from our general Contact form.
Featured service
Social Impact & Corporate Responsibility
Broader than traditional CSR. TAP helps corporations, small businesses, nonprofits, foundations, and other organizations turn “We want to do more in the community, but we don’t know where to start” into a clear strategy and real community results.
01
Intention
Clarify your mission, values, and the community needs you want to meet.
02
Strategy
Design a measurable social impact or corporate responsibility strategy.
03
Implementation
Launch programs, volunteer opportunities, and partnerships with community-based organizations.